Services
AI Automation Services for UK SMEs
We are more than workflow automation.
Drawing on extensive enterprise analytics, systems design, and commercial insight, we offer targeted consulting and training for businesses facing complexity at scale.
We are more than workflow automation.
Drawing on extensive enterprise analytics, systems design, and commercial insight, we offer targeted consulting and training for businesses facing complexity at scale.
Eliminate manual data entry, connect disconnected tools, and create workflows that work while you sleep. We build the "digital glue" that lets your team focus on growth, not admin.
Half a day, remote or on site, with a quantified "Admin Tax" figure and a ranked plan, for £650.
Explore the AuditManaged automation, month to month, 50% off for the first 3 months.
View Alpha detailsMeeting coordination on autopilot for member groups and networks.
See how it worksWhether you need architecture clarity, financial modeling, or AI strategy, we bring proven frameworks and 20+ years of experience to local Suffolk businesses and beyond.
We design systems that grow with you - avoiding "Data Debt" and ensuring future integrations are smooth, not surgical.
Turn raw data into decision-making confidence. We build reporting that executives trust and teams actually use.
Identify hidden revenue leaks, optimise pricing, and build financial models that reflect operational reality.
Stop wrestling with your CRM. We make Salesforce and HubSpot work for you, not against you.
Navigate the AI landscape with clarity. We build roadmaps that empower your people, not replace them.
"Working with newlens has given us real clarity direction & confidence in how we build and scale our business. Mat combines deep experience with a clear, honest & practical approach that helps us turn ideas into solid, workable systems. I can honestly say the value Mat brings us as a growing business is exceptional & I wouldn't hesitate to recommend newlens to any company!!"
Jason Goff, Founder, JGTA
AI adoption isn't about the technology - it's about the people. Without proper training and empowerment frameworks, even the most powerful tools create anxiety and resistance. We deliver practical, role-based training that builds confidence and capability.
Practical workshops for teams at all levels. We teach how to use AI tools effectively, recognise appropriate use cases, and build prompting skills that deliver real results. No technical jargon - just practical capability building.
Advanced training for technical teams and decision-makers. Learn how to evaluate AI platforms, architect AI-augmented workflows, and manage vendor relationships. Designed for those responsible for implementation strategy.
"He's incredibly knowledgeable and passionate about AI. I couldn't recommend him any more, especially if it's something that's completely new to you. He'd be ideally suited to get you from the ground floor up to having a very effective set up and will accelerate the use of AI in your organisation."
Luke Bowman, Recurve Creative
newlens one to one AI coaching brings focused, practical sessions directly to your premises. We meet you at your level and set AI up around how you actually work.
A 90-minute one to one coaching session at your desk. You drive throughout while we guide. We get your AI tools set up and personalised, then put them to work on your real tasks, at whatever level you are starting from. You leave doing, not just watching, with a written guide to follow.
What we can cover, tailored to you:
The AI Confidence Session is the first one to one coaching session. Further sessions will be announced as the range develops.
A specialist add-on for organisations already using Salesforce. We focus on pipeline structure, data quality, validation controls, and reporting that supports commercial decisions.
Delivered 100% remotely across the UK, with Sudbury roots for businesses that prefer a local connection.
Read the Salesforce pageFor a single, well-defined process, expect two to four weeks from initial audit to live automation. The first week is typically data audit and cleanup, the second is workflow build, and the third and fourth are testing and refinement against real-world performance.
n8n is our primary automation platform because it supports self-hosting, gives clients data sovereignty, and integrates with 400+ services. Where a client already runs Make, Zapier, or Power Automate, we work with the existing platform rather than force a migration. Consulting and architecture work is platform-agnostic.
Yes. Salesforce administration and reporting is a core service, drawing on direct experience with Salesforce CRM Analytics, Sales, Billing and Invoicing deployments. HubSpot is supported via native n8n nodes and direct API integration.
Practical, hands-on use of AI tools (ChatGPT, Claude, Copilot) for business contexts. Prompt engineering for SME use cases. Risk awareness and governance. Role-specific use case libraries. Sessions are half-day or full-day, designed for non-technical teams or for technical leadership depending on audience.