OOTB


Salesforce OOTB Reports and Dashboards

At newlens, we help you transform Salesforce’s built-in reports and dashboards into clean, business-ready tools that drive better decisions, reduce noise, and support user adoption.

We work with your current reporting setup to eliminate confusion, align reports to your actual goals, and ensure your dashboards communicate clearly and consistently — all without costly add-ons.

How It Works

Every engagement is tailored to your business, but it typically follows three phases:

1. Discovery & Context Mapping

We begin with workshops and interviews to understand:

  • Your current reporting and dashboard setup

  • Key users and how they access reports

  • Business goals and decision-making needs

  • Current issues around adoption, visibility, or confusion

2. Audit & Review

We deep dive into your Salesforce reports and dashboards to:

  • Identify redundant, broken, or confusing reports

  • Map filters, formulas, and data sources for accuracy

  • Review dashboard layout and logical structure

  • Flag performance or loading issues

  • Benchmark against best practice design principles

3. Redesign & Delivery

We then provide a redesign roadmap with clear improvements:

  • Simplified dashboard layouts

  • Logical filter structures and naming

  • KPI alignment based on your actual business goals

  • Improved usability to support adoption

  • Optional implementation support (admin or dev assist)

What’s Included (example package)

Typical deliverables may include:

  • Discovery sessions with key users or teams

  • Audit of all Salesforce OOTB reports and dashboards

  • Summary of key risks, issues, and areas for improvement

  • Redesign plan with suggested layouts, filters, and KPIs

  • Best practice reference guide (PDF or internal doc)

  • Optional support implementing changes

Who It’s For

This service is ideal for:

  • Teams using Salesforce standard reporting but lacking clarity

  • Businesses preparing for CRM adoption or re-alignment

  • Operations leaders who want better visibility and KPIs

  • Admins who need help improving adoption and design

Pricing

Each project is quoted based on scope, system size, and number of dashboards.

Initial discovery calls are free — and we’ll provide a clear proposal before any work begins.

We’ll explore your current Salesforce setup and show you
how to improve performance, clarity, and adoption - without reinventing the wheel.

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